A workplace learning experience employees returned to weekly

Workplace learning and DEI products often struggle after the first visit. When content feels generic, mandatory, or disconnected from employees’ immediate needs, there is little reason to return. Eskalera needed to compete with everything else demanding attention at work, without relying on managers to force engagement. I owned the session experience and interaction model end to end, with no existing product patterns or design system to inherit. The central question was behavioral: how could the product deliver enough personal value in each short session to earn another visit? The product reached: - 63% weekly return rate. - 4.7/5 satisfaction score. - 35% reduction in employee attrition associated with the program. After launch, the interaction patterns and design system I created were adopted across the full Eskalera platform. The result was more than an engaging learning interface. It established a repeatable product foundation for helping employees build skills over time, and gave the business a measurable connection between product engagement and retention.